To expedite technical support efficiently and quickly, we ask that our partners observe the guidelines presented below.
If you need support for your AQUIS application, please do the following.
What we need from you
When you contact us, we need the following information from you:
- A copy of your model and necessary extra files
- Exact wording of error messages
- What you were doing when the problem occurred
- How you tried to solve the problem
- Your e-mail address
E-mail support or phone
You can reach Technical Support as
Phone: +45 45 900 777
Our Technical Support representatives are available from 9:00 to 16:00 Monday through Friday (Western European Time). Faxes and e-mails usually receive a response within four business hours, although occasionally extraordinary conditions may necessitate a longer response time.
Gain access to our online support service through TeamViewer's QuickSupport application.
Please follow the below steps:
- Call up the 7T support team: +45 45 900 777 (monday through friday from 9:00 to 16:00 Western European Time)
- When advised to, click the "Download TeamViewer" button below
- Click "Run"
- Our support representative will provide the further instructions